FAQ

What is Werofit all about?

We help our customers to enhance their look and we make sure that their attire is up to the mark and perfectly fitted. In other words, we offer our customers with customized made to measure clothes so that they don’t ever have to worry about oversized Suits and Shirts. Our clothes are stitched totally on the base of our customer’s tastes, needs, and fit. We offer a 100% fitting Guarantee and also a 1 Year Product Guarantee along with it.


Why Werofit?

Werofit always believes in Quality over quantity, our products come with a 100% fitting guarantee which no ready-made brand can provide. The prices of our products are done keeping in mind the needs and convenience of our customers. Our first priority is our customers; we work on our orders until our customers are 100% satisfied with the products.

 

What type of products you have?

We offer a wide range of products at very reasonable rates. Our main motto is to provide 100% satisfaction to our customers and thus we believe in Quality over Quantity. Our product portfolio includes Men’s Formal Shirts, Trousers and Suits/Blazers in various top-quality options.

 

In how many days my order will be delivered?

After your measurement, your clothes will be delivered to you for your first trial within 5 working days. We ensure a 100% fitting guarantee and thus if you find any problem or you think any alteration is needed, our team will take back the clothes and at the time of final delivery, all your problems will be solved. Your final clothes will be delivered within 2 working days after they are returned for the alterations.

 

What if my garments have some problems or there are some changes that are needed?

When you are purchasing from us, you don’t have to worry about this anymore as our Customer Success Team is always there to help you out with all your problems regarding the products. In case if the product has any problem or issues, you can simply contact us on our easy to remember customer care number 7265-00-7265.

 

Is Cash on Delivery available?

Yes, Cash on delivery option is available for all the products on our website.

 

Is UPI payment accepted?

Yes, all kinds of online payments are accepted that include Debit/Credit cards and UPI too.

 

How much advance payment has to be made?

On the orders below Rs.2000 /-, an advance payment of at least Rs.500 has to be done and the rest of the amount can be paid at the time of delivery. On the orders above 2000, the advance payment has to be done at a minimum of 35% of the order amount.

 

What is included in the 1-year Product Guarantee?

Our 1-year product guarantee is for all the tailoring or material problems, such as if the clothes are not tailored as per your fit or the given measurement, color fade in the fabric, etc.

 

What is the price range of customized shirts?

Our Shirts start at just Rs.799 and they can go up to 10k also.

 

How many days will it take for my clothes to get altered?

Your garments will be delivered to you within 2 working days after you have returned them for the alterations. 

 

I don’t know which suit will look better on me. Can you suggest to me?

Here at Werofit, we have our team of Stylists which will guide you and clear all your doubts. They will help you in choosing the best suit for your personality and profession. All you have to do is, give us a call on 7265-000-7265 and we will connect you to our styling experts.

 

Do I have to pay any shipping charges or is it included in the product’s price only?

Shipping is totally free and you don’t have to pay anything.

 

Are there any customization charges?

No, there are no customization charges, feel free to customize your garments as per your needs without worrying about any customization charges.

 

I have some doubts how can I contact you?

For any queries and issues, you can call us at +91-7265-00-7265 or you can mail us at support@wero.fit